hex We all play games, that’s both the why and how of why and how you ended up reading this post. Most people who read blogs tend not to be the kinds of people that comment mean things on peoples work. I am of cause talking about the troll

The Urban Dictionary website has this little gem to describe the internet troll

TrollfaceOne who purposely and deliberately (that purpose usually being self-amusement) starts an argument in a manner which attacks others on a forum without in any way listening to the arguments proposed by his or her peers. He will spark of such an argument via the use of ad hominem attacks (i.e. ‘you’re nothing but a fanboy’ is a popular phrase) with no substance or relevence to back them up as well as straw man arguments, which he uses to simply avoid addressing the essence of the issue.

The troll of would point out that they have spelled relevance incorrectly and ignore the rest of the paragraph.

What is interesting about the troll is that they generate many comments on websites, this is often why they are allowed to sleep under the proverbial bridges of larger websites


I have recently been asked to support the great people of MMO Voices by applying my people skills as a community manager. I thought for a while about how best to flex this muscle and came to the conclusion that I hate double glazing. You know, the kind you have on the windows in your house.

Right now, you thinking that I’ve gone mad aren’t you? I haven’t, this makes perfect sense, allow me to explain…

When some one writes a blog, people read it and agree or disagree. Then they comment or do not comment, often they will comment on other comments (following me so far) but if the blog or the comments don’t prod an emotional response out of the reader there will be no comment.

Trolls are pointless, they irritate me and everyone else who reads their comments (and i won’t tolerate them if i do not have to) but they do prod a response out of people who get angry about their pointless, err, trolling. This is because as i have said people are more likely to express an emotional opinion that “i agree with your post, thank you for writing it”

So, now I get to call myself a community manager (I’m going to get a shirt with that written on it) how will I make you fine unemotional folk’s respond and interact without allowing trolls? easy.. boldness.

I write posts that are over opinionated, why? because they are my opinions and a blog is a personal expression. When I want to say “Eve online is a niche game that does not cater to my tastes” I will instead phrase the same thing in a more opinionated way, for example “I find Eve boring” is it a literary work of genius? no. but if you play Eve seriously then I’ll bet that that little four word sentence ticked you off more than the 13 word one before it. You see, my point is not that a blog has to be good, it has to be honest and its your opinion so express it.


Be bold, people will respect you for it. Don’t write blogs to intentionally poke the audience or make them angry but if your honest opinions (that you express without naughty language or offensiveness) tick people off then that’s fine, don’t apologise for it but never turn into a troll.


When I was a kid we lived in an old house in a village that was little more than a field, when the weather was bad I would listen to the storms outside and hold my hand near the window to feel the cold radiate from it as the rain hit, you could sometimes see the glass flex in reaction to the storm and wind. I’m a grownup now and my house is much newer, I stay warm in the cold and the double glazing keeps me from hearing the storm and helps me get a great nights sleep no matter what the world is doing around me, but i hate it. My daughter is never woke up in the night by the world tapping on the glass, so she will never share that special moment with the storm where you are captivated by it and a little scared of it.

Why did i tell you that? because its how the internet is, we double glaze our thoughts when we write blogs so not to offend and that’s great but the result are seen in those who break their own social windows and troll the rest of the internet because they want to feel the storm. may i suggest that we may be better off with single pane’s and more awareness of each other.

What I’m saying is you should express your self in your writing be it blogs or comments because the community your sharing with will be one that will make your whole social internet experience better.

in short – I hate double glazing and things that live under bridges, but i love your honesty.